Project Manager

Job title: Project Manager
Job type: Contract
Emp type: Full-time
Industry: IT
Expertise: Project & Product Management
Salary type: hourly
Salary: Negotiable
Location: Ireland
Job published: 27/06/2024
Job ID: 53457711

Job Description

Role: Project Manager
Location: Dublin  
Job Type: Full-time, Contract
Contract length : 3 - 6 months
Day rate : €400 - €500 

We at GemPool are excited to partner with a prominent global e-commerce and technology company, known for its commitment to delivering exceptional customer experiences. Our client continually seeks innovative solutions to enhance user satisfaction. We are looking to hire a dedicated Project Manager to join their team in Ireland and support key customer-centric initiatives.

About the role:

The Project Manager for Customer Experience (CX) will play a vital role in supporting the lead PM by coordinating, executing, and tracking various initiatives across different workstreams in preparation for the launch. This position is crucial in ensuring that customer experience strategies are effectively implemented and goals are achieved.

The Project Manager (PM) for CX will be responsible for executing several key initiatives, including conducting data deep dives, testing user experiences, and coordinating cross-workstream activities. The PM will work closely with the lead PM to ensure smooth planning, execution, and tracking of projects aimed at enhancing customer experience.


  • Deep dive into and analyze available customer testing data.
  • Support the lead PM with testing user experiences and coordinating the friends & family launch.
  • Assist the lead PM with planning, executing, and tracking initiatives.
  • Drive cross-workstream cooperation to achieve project goals.


  • 1+ years of experience in project/program management.
  •  Strong written and verbal English communication skills.
  • Exceptional project management and organizational skills.
  • Highly analytical skill set with an aptitude for figures and data-driven argumentation.
  • Passionate self-starter, decisive, and able to move quickly to implement ideas.

Preferred Qualifications:

  • Bachelor’s degree in Business Administration, Business Intelligence, or a related field, with a good understanding of the retail business.
  • Experience with international expansion.

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Recruitment Consultant


Tanisha Barkakaty