We are currently seeking an Engineering Operations Technician (EOT) to serve as a technical resource within our mission-critical Data Center.
This Entry Level position requires candidates to be a self-starter, highly motivated individuals who can adhere to strict processes whilst working in a 24*7 critical environment on a 12-hour shift rotation.
The EOT will be part of the Data Center Engineering Operations team responsible for operating and maintaining all electrical, mechanical, and fire/safety equipment within the Data Center. EOTs are our clients’ frontline responders for all hands-on electrical and mechanical equipment troubleshooting and operation. The position will help ensure overall availability and reliability to meet or exceed defined service levels.
The successful candidates will:
Assist in the operations team with maintenance of all electrical, mechanical, and HVAC equipment within the Data Center/Facility. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.
Monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution, and all other aspects of Data Center support.
Monitor all mechanical, electrical, and HVAC systems, including but not limited to; generators, switchgear, UPS systems, AHUs, chillers, cooling towers, pumps, motors, VFDs, and building automation systems.
Perform site walkthroughs to verify the proper operation of facility equipment and monitoring systems
An ability to follow strict policies and procedures.
Demonstrate good judgment and instincts in decision-making.
Be capable of actively engaging and working collaboratively with other support teams.
Ability to take direction from both a directed work system and/or a team lead.
Good communication skills.
Working on a 24*7 shift rotation (ideally).
A professional certification in an Engineering discipline. (National Craft Certificate (NCC). Competent in use of basic IT programs such as MS Word/Excel or similar.
Working knowledge of generic mechanical-room infrastructure such as chillers, Cooler Units, and fan controls. Working knowledge of electrical equipment such as switchgear, transformers, and power distribution panels.