Engineering Operations Technician

Job Description

We are currently seeking an Engineering Operations Technician (EOT) to serve as a technical resource within our mission-critical Data Center.
This Entry Level position requires candidates to be a self-starter, highly motivated individuals who can adhere to strict processes whilst working in a 24*7 critical environment on a 12-hour shift rotation.

The EOT will be part of the Data Center Engineering Operations team responsible for operating and maintaining all electrical, mechanical, and fire/safety equipment within the Data Center. EOTs are our clients’ frontline responders for all hands-on electrical and mechanical equipment troubleshooting and operation. The position will help ensure overall availability and reliability to meet or exceed defined service levels.

 

The successful candidates will:
Assist in the operations team with maintenance of all electrical, mechanical, and HVAC equipment within the Data Center/Facility. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.
Monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution, and all other aspects of Data Center support.
Monitor all mechanical, electrical, and HVAC systems, including but not limited to; generators, switchgear, UPS systems, AHUs, chillers, cooling towers, pumps, motors, VFDs, and building automation systems.
Perform site walkthroughs to verify the proper operation of facility equipment and monitoring systems

 

Competencies:

An ability to follow strict policies and procedures.

Demonstrate good judgment and instincts in decision-making.

Be capable of actively engaging and working collaboratively with other support teams.

Ability to take direction from both a directed work system and/or a team lead.

Good communication skills.

Working on a 24*7 shift rotation (ideally).

 

Ideal qualifications:
A professional certification in an Engineering discipline. (National Craft Certificate (NCC). Competent in use of basic IT programs such as MS Word/Excel or similar.

 

Preferred Qualifications:

Working knowledge of generic mechanical-room infrastructure such as chillers, Cooler Units, and fan controls. Working knowledge of electrical equipment such as switchgear, transformers, and power distribution panels.