Systems Administrator

Job Title:	Systems Administrator
Job ID:	59365211
Job published:	Thursday March 5, 2026
Job Type:	Permanent
Employment type:	Full-time
Industry:	IT Telecommunications
Expertise:	IT & Telecoms Support (Application Technical) Technical)
Salary Type:	annual
Location:	Ireland

Job Description

Systems Administrator
Location: Blanchardstown, Dublin (On-site – 5 days per week)
Salary: €45,000 – €50,000
Type: Permanent

GemPool is currently partnering with a global organisation headquartered in Dublin to hire a Systems Administrator to join their internal IT team. This role will focus on supporting internal users across multiple international offices and ensuring smooth day-to-day IT operations.

You will join a small, collaborative IT team supporting approximately 700 users across the business. This is an excellent opportunity for someone who enjoys troubleshooting, improving systems, and working closely with internal stakeholders.

Key Responsibilities

• Provide Level 1 and Level 2 IT support to internal users
• Manage and resolve support requests through the IT ticketing system
• Support and administer Microsoft 365 environments
• Assist with Azure administration and troubleshooting
• Diagnose and resolve hardware, software, and user issues
• Support the rollout and maintenance of internal systems and applications
• Encourage adherence to IT processes, ensuring issues are logged through the ticketing system
• Collaborate with the wider IT team on projects and system improvements

What We’re Looking For

• Experience in IT Support or Systems Administration
• Strong knowledge of Microsoft 365
• Exposure to Microsoft Azure
• Experience using IT ticketing systems
• Strong troubleshooting and problem-solving skills
• A solutions-focused mindset and proactive attitude
• Confidence dealing with internal stakeholders and maintaining IT processes